Right of revocation
Right of revocation
Information on the right of revocation
You are entitled to revoke this agreement within 14 days, without giving reasons. The revocation deadline is 14 days as from the day when you or a third party named by you, who is not the carrier, are/is in physical possession of the last item ordered by you.
In order to exercise your right of revocation, you need to inform us,
Adoratio Schokoladenkunst Naschwerk GmbH & Co. KG,
Am Schlossberg 2, 01796 Struppen;
E-mail: Telephone: +49(0)(35021) 99648
Fax: +49(0)(35021) 99657,
of your decision to revoke this agreement by making a clear statement (e.g. by way of a letter sent by post, telefax or e-mail).
You can use the attached sample revocation form for that purpose, however it is not mandatory to do so.
To meet the revocation deadline it shall be deemed sufficient if you despatch the notification on your exercising your right of revocation prior to expiry of the revocation period.
Consequences of revocation
Should you revoke this agreement, we shall be obliged to refund you any payments that we have received from you, including the delivery charges (with the exception of any additional costs arising from your having selected an alternative type of delivery to the most cost-effective standard delivery offered by us), without delay and at the latest within 14 days as from the day on which we received the notification about your revocation of this agreement. We will use the same method of payment for said refund that you used for the original sales transaction, unless anything else has expressly been agreed upon with you. We will never charge you any fees for the said refund.
We will bear the costs of the return of goods as from a goods value of € 40.00. Should the value of the goods being returned be less than € 40.00, the Purchaser shall bear the return costs.
We may refuse to refund the money until such time as we have received the goods back or until you have provided evidence that you have returned the goods, depending on which point in time is earlier.
You will need to send or hand the goods back to us without delay, and in any case at the latest within 14 days of the day on which you inform us about the revocation of this agreement. The deadline shall be deemed to have been met if you despatch the goods prior to the expiry of the 14-day period. We will bear the costs of returning the goods.
You will only need to make good any loss in value of the goods if such loss in value is attributable to your handling the goods in a manner that is not necessary to test the quality, properties and functioning of the goods.
End of the information on the right of revocation
Sample revocation form
(If you wish to revoke the agreement, please fill in this form and return it to us.)
Adoratio Schokoladenkunst Naschwerk GmbH & Co. KG, Am Schlossberg 2, 01796 Struppen;
E-mail: email@example.com Telephone: +49(0)(35021) 99648 Co. KG
Fax: +49(0)(35021) 99657
I/We(*) hereby revoke the contract concluded by me/us(*) on the purchase of the following goods(*)
The provision of the following service: (*)
- Ordered on (*)/Received on (*):
- Name of the consumer(s):
- Address of the consumer(s):
- Signature of the consumer(s) (only in the case of a communication submitted in paper form)
(*) Please delete where inapplicable.
Obligation to provide information under Art. 14(2) Online Dispute Resolution Regulations (ODR-VO)
The European Commission provides a platform for online settlement of disputes, which can be accessed at
Consumers are given the opportunity to use this platform to resolve their disputes.
The competent Consumer Conciliation Board is the General Consumer Conciliation Board
of the Zentrum für Schlichtung e.V.
Straßburger Straße 8
77694 Kehl am Rhein
Telephone +49(07851) 795 79 40
Fax +49 (07851) 795 79 41
E-Mail: firstname.lastname@example.org https://www.verbraucher-schlichter.de/herzlich-willkommen-bei-der-allgemeinen-verbraucherschlichtungsstelle-–-ihrer-schlichtungsstelle-fuer-verbraucherstreitigkeiten
We make every effort to amicably resolve any differences of opinion arising from a contract. We are, beyond the aforementioned, not obliged to take part in any conciliation proceedings, and can also not offer to take part in such proceedings.